We Respect Your Privacy

Indiesilks Livelihoods Pvt. Ltd. Privacy Policy

We, at Indie silks, understand your concerns about privacy and we appreciate your trust in our website. Below, we have shared the privacy policy of www.indiesilks.com. Read it carefully. If you do not agree with the terms and practices, you may choose to not share the information.

By accepting the privacy policy, you express your consent to Indie silks to use and disclose your information in accordance with the pointers mentioned in this privacy policy notice. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Collection Of Information & Storage

Indie silks agree with the right to confidentiality and thus, share complete transparency in all aspects on what information we gather. We, however, do not collect your personal information automatically or without any knowledge when you are navigating the website.

The information we do gather, based on the information you give include:

Your name, age, sex, date of birth
Your email address
Browsing and shopping activities
Contact number
Username and passwords
Billing and postal address

Such information is collected, during the following stages (if applicable), but not limited to the following stages:

When you take any subscription
When you invite others to use our website
When you make any payments
When you gift our subscription or any of our Services to any third party; etc.

“Cookies”

Indie Silks may also make use of cookies and other technologies such as pixel tags and web beacons to gather information about you or to make effective use of the information gathered from you. These details help us in customized your navigation experience. We may also receive or store other information about you, including your internet connection, IP address, device location etc., to assist you with location-based services such as advertisements, search results, etc., All information gathered by us will be stored on servers, log files and any other storage system owned by us or by third parties.

Your web browser will notify you to accept cookies. You can decide whether to accept it or not. However, if you do not accept cookies, you may not be able to use many features.

Use Of Information

We may use the information we collect in various ways such as:

To provide you better and personalized shopping experience
To improve, operate, and maintain our website
To verify your identity
To prevent any fraud or other cybercrimes
To understand and analyze how you use our website
To communicate with you, either directly or through other channels, including customer service
To provide you with updates and other information related to the website,
To send you updates for marketing and promotional purposes
To comply with any legal or regulatory requirements.

Data Security

We maintain the information provided by you in a safe and secure manner. Indie Silks use a private and highly secure server to store your information with appropriate firewalls owned by us or third party. During the payments process, we connect you to a secure server with encryptions that prevent your personal data from being interpreted. You will also be redirected to Highly Secure Payment server at the time of submitting your payment details where Indie silks or its associates have no access to your information.

You also have the responsibility of securing your data while using our website. You should avoid sharing your username, passwords, or Credit/Debit card details with any person. Indie Silks will not disclose any sort of personal information, except when you give us requisite permission. We may share it under special circumstances such as when the law requires it.

Children Using Our Website

We do not knowingly collect or store any personal Information from children under the age of 13. If you are aged 13 or under, please seek the guidance of your parent or guardian before using our Services. We will try our best to remove such data from our records.

Your Rights

At Indie Silks, you have complete rights to protect and limit the collection, use, and storage of your information. The following rights include:

You can inquire about the personal data we hold about you at any time.
You can withdraw the information shared anytime.
You can ask us to update and correct any out of date or incorrect personal data.
You can opt out of any marketing communications or email that we may send you.
You can opt out of cookies.

Grievance Redressal

If you have any complaints or concerns with regards to the processing of information provided, you can contact us in writing or through email signed with the electronic signature to support@indiesilks.com We will get back to you as soon as possible.